Privacy Policy

Privacy Policy

Effective Date: November 17, 2024

1. Introduction

Mark's Truck & Tractor Repair ("we", "us", "our") operates marktrucktracrep.com. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our services and the choices you have associated with that data.

2. Information We Collect

Personal Information

When you contact us or request a quote, we may collect personal information including:

• Name
• Email address
• Phone number
• Mailing address
• VIN number (if applicable)
• Vehicle information
• Service requirements

Usage Data

We may also collect information about how the website is accessed and used, including:

• IP address
• Browser type and version
• Pages visited
• Time spent on pages
• Referring website

3. How We Use Your Information

We use the collected data for various purposes:

• To provide and maintain our services
• To notify you about changes to our services
• To provide customer support
• To contact you for service follow-ups
• To monitor website usage
• To detect and prevent technical issues

4. Legal Basis for Processing

We process your personal information based on:

• Consent: You have given clear consent for processing personal data
• Contract: Processing is necessary for the performance of a contract
• Legal Obligation: Processing is necessary for compliance with a legal obligation
• Vital Interests: Processing is necessary to protect vital interests

5. Data Retention

We will retain your personal information only for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

6. Data Security

The security of your data is important to us. We use commercially acceptable means to protect your personal information, but remember that no method of transmission over the internet or method of electronic storage is 100% secure.

7. Third-Party Services

We may employ third-party companies to facilitate our services, provide services on our behalf, or assist us in analyzing how our website is used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

8. Your Data Protection Rights

Under certain circumstances, you have rights under data protection laws, including:

• Access: The right to access your personal data
• Rectification: The right to have inaccurate data corrected
• Erasure: The right to have personal data erased
• Restriction: The right to restrict processing
• Data Portability: The right to receive your data
• Objection: The right to object to processing

9. Cookies

Our website uses cookies to enhance your experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

10. California Privacy Rights

Under California Civil Code Section 1798.83, California residents have the right to request certain information about our disclosure of personal information to third parties for their direct marketing purposes.

11. Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personally identifiable information from children under 18.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "effective date" at the top.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us: